At this time, we don’t have a permanent storefront, but we have refund policy in case you are not satisfied with the product.
- Credit /Debit Card: We accept Visa and MasterCard.
Note: For debit cards, please make sure your card supports online shopping.
Common declined payment reasons and solutions:
The account doesn’t have sufficient funds
: Check your bank account to make sure it has enough, then try again.
The name of the account owner doesn’t match the information you provided.
: Update your billing information with the correct details.
The issuing bank doesn’t allow using the bank account for online or international transactions.
: Contact your bank to allow these types of transactions, then start again.
The bank account doesn’t exist anymore.
: Update your billing information with a different bank account or credit card.
There are a limited number of transactions
: Please contact your Bank.
- Bank Transfer: After you received the order confirmation number from us. We will send you the bank account number. Please send the transfer slip together with the order confirmation number to our LINE @mostory.co OR by e-mail: [email protected]
- LINE PAY
All pages of our Mo. website are in Https. HTTPS is a secured protocol, which means all
communications between clients’ browsers and our website are encrypted. This prevents people from
hacking into the requests to retrieve sensitive information such as passwords, credit card numbers, etc.
For more information click
It depends on your location.
- Bangkok, including Nonthaburi, Samut Prakan, Pathum Thani: 1-3 business days
- Rural Thailand: 2-4 business days
- Singapore: 3-5 business days
- Japan/Korea: 5-7 business days
- Australia/New Zealand: 10-14 business days
- Europe 10-14 business days
- US/Canada: 10-14 business days
- Others: 12-20 business days
- Free! For Thailand (until further notice)
- Japan/Korea/South East Asia: Free for orders above US$200. For those less, $9 for ordinary shipping and $15 for (Express 3 Day Delivery)
- US/Canada: Free for orders above US$200. For those less, US$12 for ordinary shipping & $ 15 (Express 3 Day Delivery)
- Australia & New Zealand: Free for orders above US$200. For those less, US$10 for ordinary shipping & $ 15 (Express 3 Day Delivery)
- Others: US$15 per order (Ordinary Shipping), unless otherwise stated.